Returns & Exchanges

90 days to change your mind – and our “Try It First” promise on every fragrance.

90-day return guarantee

You may return any unopened, sealed product within 90 days of delivery for a full refund or exchange. Original packaging and the seal on the flacon must be intact.

Try It First

Every parcel includes a complimentary 2 ml atomizer of the same scent. Wear it first – if it is not for you, return the sealed master bottle for a 100% refund.

How to return

1. Sign in to your orders and note the order reference.
2. Email concierge@auranoir-parfums.com with the reference and the item(s) you want to return.
3. We email a prepaid insured return label within 1 business day.
4. Refunds are issued to the original payment method within 5 business days of the parcel arriving.

Not returnable

• Opened or used fragrances (except if faulty)
• Laser-engraved or personalised bottles
• Gift vouchers